Now Hiring - Account Manager in Franklin, MA

An established and growing distribution company based in Franklin, MA is seeking to hire an enthusiastic, self-motivating, and attentive Account Manager to join their team!

The primary purpose of this position is to offer exceptional customer service to customers, sales associates, and vendors.

Duties of the Account Manager:

• Communicate via phone and email with clients, vendors, and distributors
• Facilitate order fulfillment process and become familiar with clients' business needs
• Perform data entry and ordering processing as needed
• Build and maintain positive relationships with internal and external clients.
• Enter orders into the system and follow up with customers throughout the process
• Communicate with other departments to ensure the accuracy and completeness of the orders
• Address and work to resolve client issues

Requirements for the Account Manager:

• 1+ years of customer service/order entry experience
• Familiarity with the Microsoft Suite (Word, Excel, and Outlook)
• Strong attention to detail and a positive attitude
• Excellent communication skills and ability to multitask
• High School Diploma required

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City Personnel, Inc. is an Equal Opportunity Employer and we do not discriminate against applicants due to race, national origin, religion, marital status, military status, disability, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact us.



Available to interview from 7 am-7 pm upon request



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